Shipping & Returns

Exposed Clothing 2009

Shipping & Return Policy

Shipping Policy:

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Most orders placed before 1PM EST will ship same business day.

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If the order is unable to be processed and shipped the same day and is listed as "In Stock" the order will be shipped within 24-48 hours from time of order.

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All orders placed on Friday will be shipped Monday or the next business day if a holiday is the next day.

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All Special Order pieces will be shipped upon arrival of the product or as requested by the purchaser.

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Any orders placed over the phone and paid by check, cash, or money order are not subject to the listed quantity of product at the time of order. It is subject to the listed quantity at the time payment is received.

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Saturday delivery is only available upon request.

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Customer has 3 business days to report any missing or damaged parts from date of receiving any merchandise.

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All Canada orders must be placed via phone.

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Shipping Time is calculated in BUSINESS DAYS, and does not include Saturdays, Sundays, and/or USPS/FEDEX/UPS shipping holidays.

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Stolen or lost items must be handled through carrier.

Damaged/Lost/Delayed Shipments:

Exposed Clothing is not responsible for items that may be damaged, or lost by the shipping company, or "carrier" (FedEx, UPS,USPS). All shipments are fully insured with the respective carrier. All products and packaging should be carefully inspected upon receipt and any damage should be brought to the carrier's attention. If necessary, purchaser should alert the carrier and Satellite Radio Superstore that a claim needs to be filed for that shipment. Once a claim is approved and processed by the carrier, our shipping department will then ship out a replacement or refund the purchase price. Exposed Clothing has no control over the timeliness of the shipments and cannot be held responsible for any delays caused by the carrier. If necessary, Exposed Clothing will aid in the filing of an appropriate claim with the carrier in the event of loss, damage, or shipping delay.

Non Defective Returns:
All non defective (unwashed) products can be returned for full credit of the merchandise within 30 days of purchase. The following guidelines must be met for consideration of return.

Defective Equipment - Any goods which prove to be defective within 30 days of delivery may be exchanged for a replacement of the same model. The following guidelines must be met for consideration of return.

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Contact our offices within 30 Days at 800-513-1234 for a return authorization number. No returned merchandise will be accepted without a valid return authorization number on the shipping label.

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All defective returns must be post marked within 5 business days from the issue date of the Return Authorization Number. Packages not post marked within 5 business days of issue date of the Return Authorization Number may be rejected by the returns department.

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All returned merchandise must be in original carton with all included accessories, manuals and/or instructions. Missing accessories will result in a reduced credit amount by the actual replacement cost of those items.

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If merchandise returned as defective proves to not be defective a representative will contact the customer to either send the unit back to the customer or restock the item.

* Please note that customer has 3 business days to report any missing or damaged parts from date of delivery. All defective reshipments will be sent UPS Ground. Customers can upgrade the defective reshipment at their cost upon request. A hold will be placed on the purchasers’ credit card for the amount of the replacement item. Once the returned product is received by our warehouse the hold will be released.

* Please note customer (purchaser) is responsible for all return shipping regardless of reason for return. We recommend placing insurance on return shipments. Exposed Clothing is not responsible for any lost or stolen return packages.

Credits will be posted to the appropriate account within 14 business days of receipt of equipment. Packages should be mailed to the address below with the Return Authorization on the outside of the box. Satellite Radio Superstore

Return Address:

Exposed Clothing, LLC
Attn: Returns
8325 Colerain Ave
Cincinnati, OH 45239


Properly returned defective product will be replaced without a charge as long as all items and/or accessories are returned in proper fashion. Any merchandise that arrives damaged requires special attention. In the event this occurs, please call immediately. If you have any questions, please call us toll free at 800-513-1234.

Canada returns may require duty fees or brokerage fees depending on the carrier of choice. Exposed Clothing assumes no responsibility for duty or brokerage fees for any shipments both outbound or return shipments. Canadian customers are responsible for all duty, customs and brokerage fees.